Quality Assurance

The Social Audit Network maintains a list of approved auditors for organisations to select their own panel Chair.  Auditors are required to make annual returns to SAN regarding their relevant training and chairing activities.  Organisations complete Quality Assurance Questionnaire for SAN following each verification process and any problems are investigated by a member of the Board.

Auditors who are inactive or fail to update their training within a certain period of time are removed from the list.  In this way SAN ensures that the person verifying a set of social accounts remains credible to external stakeholders.